Privacy Policy

This Privacy Policy describes the practices of The Faribault Woolen Mill Company (the “Company,” “we,” or “us,”) regarding personal and account information collected on this Site, www.faribaultmill.com (our “Site”). This policy does not apply to information collected on any affiliate or third-party site that may link to or be accessible from our Site.

Please read the following carefully to understand our policies and practices regarding your personal information and how we will treat it. This policy may change from time to time in our discretion, and your continued use of our Site is deemed to be acceptance of such changes, so please check the policy periodically for updates.

What Information Must You Share?
The amount and type of information we collect from you depends on your activities and use of our Site. Below, we explain what information we collect.

When you browse our Site:

  • We may collect your IP address to measure Site traffic and to help provide a relevant shopping experience.
  • If you come to our Site via a link, we may collect the location of the link that referred you.
  • We may collect information about the browser you are using to help optimize our Site for visitors.
  • We may keep track of pages you visit to help provide you with a more personalized shopping experience.
  • We may obtain information about your general internet usage by using “cookies” to estimate our audience size and usage patterns, store information about your preferences, speed up your searches, and recognize you when you return to our Site. If you do not wish us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of our Site may then be inaccessible or not function properly. 

When you make purchases through our Site:

  • We will collect your shipping and billing information to process your order. This includes your name, shipping address, billing address, email address, telephone number, and credit card number.
  • We may collect additional information contained in “cookies,” such as your purchases and login data, to personalize your shopping experience. Your browser may be required to accept cookies if you wish to add items to a shopping cart.

When you create an account on our Site:

  • We collect your name, e-mail address, and password to protect your account. You can help ensure your privacy by not sharing your login information or password.

When you subscribe to our e-mail newsletter through our Site:

  • We collect your name and e-mail address to subscribe you to our e-mail newsletter. You may manage your e-mail newsletter subscriptions online through the Site.

When you request a catalog through our Site:

  • We collect your name, address and telephone number.

When you communicate with us through our Site:

  • We collect your e-mail address and the other information that you provide in order to respond to your communication. 

When you enter contests, participate in surveys, or register for other activities on our Site:

  • We collect your name, e-mail address and telephone number, and the other information that is required for entry or participation, which varies depending on the activity.

How is Your Personal and Account Information Used?

  • We may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you, and as otherwise described in this Privacy Policy.
  • We may occasionally send you promotional or product information. If you do not wish to receive promotional or product information, you may opt out of future communications by following the instructions in the e-mail communication.
  • In addition, in order to measure how we are doing and to better understand how we can improve our product offerings, we or one of our service providers or strategic partners may contact you by telephone or e-mail and solicit your participation in research.
  • If you become our customer, we may send you updates on important information about our company and services.

How is Your Personal and Account Information Shared?

Other than as disclosed below, we will not share, rent, trade nor sell the information you provide.  We may disclose aggregate, non personal information about Site users in order to describe our service to prospective business partners and other third parties, and for other lawful purposes.

  • We may share your personal and account information with our third party services providers, including but not limited to our credit card processors, Site developers and hosts, advertising agencies, and other services providers, whose use of your information is limited to providing services to us. 
  • We may disclose your personal and account information to respond to subpoenas, court orders, or other legal process, as required by law, to establish or exercise our legal rights or defend against legal claims, to protect against misuse or unauthorized use of our Site; or in emergencies, such as when we believe someone’s physical safety is at risk
  • Your personal and account information may also be disclosed in connection with a sale, merger, amalgamation, financing, re-organization, liquidation, or insolvency of our business or a merger with another company. Upon completion of the transaction or event, your personal information would be transferred to our successor-in-interest to be used for the purposes for which it was collected.

How is Your Personal and Account Information Protected?

  • We have implemented physical, electronic and administrative measures to protect your personal and account information from error, loss or unauthorized access. For example, we use industry-standard efforts, such as passwords, firewalls and Secure Socket Layers, to safeguard the confidentiality of your personal information contained on our computer systems and processed by our third party service providers. In addition, our employees and any third parties we use are contractually bound to protect the confidentiality of your information.
  • Your personal and account information and transaction history are kept behind our firewall on separate servers.
  • We restrict access to your personal and account information to those who need access to use it as set forth in this Privacy Policy. Only authorized personnel are permitted access to your personal and account information.
  • We keep your information only for a period reasonably necessary to meet the purposes for which it was collected or to comply with any legal requirements, including statutory retention periods.

Ad Cookie Policy

How third parties serve you our advertisements on other websites and your choices.

We contract with third party advertising companies to serve you online display and banner advertisements on other websites.  To serve this advertising, these third parties may place, use or rely on technology, such as cookies and/or Pixel Tags (which are described below in the privacy policy), to collect information about your interactions with our Websites and Apps (both defined below in the privacy policy) and interactions with other websites. These advertising companies may use and share the information gathered to deliver our ads more tailored to your interests on other websites that are a part of their online advertising networks and/or search engines.  We receive aggregate information from these third parties to gauge our advertising effectiveness.

For information about opt out programs these third party advertising companies participate in and the effect of opting out, click on the following:  http://www.networkadvertising.org/choices/  (you will leave this Website for a centrally managed online site where you can specify your preference under those programs).  You can also click on the icon that may appear on some of our advertising served through these technologies.  We may use more than one third party company for placing this advertising, which would require you to opt out of each company.

What are cookies, pixel tags and URL Links, and how are these used on our websites or in our emails?

Our Websites use, and our third party service providers may use, a browser feature known as a cookie, which assigns a unique identification to your computer or device. The cookies are typically stored on your computer's hard drive or mobile device. The information collected when visiting our Websites may include the following: an IP address, the URL of the page from which you arrived; your browser type; other technical information about your device used to visit our Websites; the pages you view; the features you use; whether you create an account or sign in and where you go on our Websites once signed into your account; whether you complete a transaction; whether you have previously completed a survey; and the time of your visit. This information allows us to determine such things as which parts of our Websites are most visited or used, what products are browsed and/or purchased, the effectiveness of the Websites, your specific interaction with our Websites and difficulties you may experience in accessing our Websites. With this knowledge, we can improve the quality of your experience on our Websites by recognizing and delivering more of the most desired features and information, personalize your experience, and resolve access difficulties. In addition, our Websites use cookies to help keep track of items you put into your shopping cart, whether you purchase any or all of those items, and to tell us whether you have visited one of our Websites in the past. This allows you to maintain shopping carts between visits and allows us to inquire about your continued interest in items in your shopping cart or that you viewed on one of our Websites. Our Websites also use cookies to help keep track of checkout information, other than payment method information, while you remain on our site. In addition, the information collected by us or our service provider(s) may be linked to and combined with information that we collect about you from your visits to our Websites.

Our Websites use, and our third party service providers may also use, Pixel Tags (also known as Web beacons, Web bugs, and Clear GIFs) on the Websites and in emails. A Pixel Tag is a nearly invisible pixel-sized graphic image on a Webpage or email message. Pixel Tags may be used to collect the same information about your visit that is collected through cookies, as noted above. We may also collect information about a search engine used, and a search engine advertisement clicked to navigate to the Websites. Pixel Tags in emails help us confirm the receipt of, and response to, our emails (including your interaction with our Websites as a result of receiving the email) and the time our email is viewed. This information helps us to make similar evaluations about our Websites and emails as with cookies and to determine the most desired features and information so that we can provide those features and information to you and personalize our interactions with you. This information may also be linked to and combined with information that we collect about you from your visits to our Websites.

In addition, our email communications to you may include a "click-through URL" linked to a particular page on one of our Websites. By clicking on one of the URLs, you will automatically enter one of our Websites and we may collect information related to the "click-through". You may avoid having this information collected by not clicking on the URL links in our email communications.

How Can You Contact Us?

If you have any questions or comments about this Privacy Policy or would like to make changes to your personal information, please contact us by email at info@faribaultmill.com, by telephone at (507) 412-5510, or in writing at the following address:

The Faribault Woolen Mill Company
1500 NW 2nd Avenue
Faribault, Minnesota 55021 

California Civil Code Section § 1798.83 permits users of our Application and Sites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the above contact information.