Shipping policy

We offer free standard shipping on orders over $200 within the contiguous United States. Regular standard shipping rates apply for the following areas: Alaska, Hawaii, Guam, Puerto Rico, Marshall Islands, Northern Mariana Islands, Virgin Islands, American Samoa, Federated States of Micronesia, and Palau. 

Orders ship within 1-5 business days.

Most orders ship via UPS, though smaller packages may be sent through USPS. Orders addressed to a P.O. Box (with no street address) will ship via USPS. Please ensure all orders include a valid address.

Delivery typically takes 1–2 weeks. If your order hasn’t arrived within 3 weeks, please contact us at customerservice@faribaultmill.com.

We do our best to accommodate changes or corrections to orders, however it is not always possible to intercept an order already in process. Please email or call within 30 minutes of placing an order during customer service hours of 9 am to 4 pm Monday through Friday (CST) and we will do our best to assist you. 

You can reach us by calling 507-412-5534 or by email customerservice@faribaultmill.com 

Paid international shipping is available to Canada, Norway, United Kingdom, and EU countries. Shipping rates plus duties and taxes apply to international orders.

Expedited delivery services are available for all US areas, continental and non-continental, for an additional charge. Faribault Mill reserves the right, in our sole discretion, to change our delivery policy and delivery fees at any time.