Factory Second FAQ

What makes an item a factory second?

  • At the Mill, we have incredibly high standards for what we call “first quality” products that you’ll find in our stores and online. Sometimes, however, we make minor mistakes that are often not even noticeable. Those products are flagged as “Factory Seconds” and in an effort to avoid the waste you’ll find in many manufacturers, we make those products available to the public twice a year at huge discounts.

    So, our high standards are your reward!

What are some of the reasons an item is tagged as a "factory second"?

There are 16 different types of blemishes that can make an item a Factory Second. Here are the most common types of blemishes.

  • "Selvedge" - A selvedge Factory Seconds happen when the finished edge of the fabric gets damaged during production causing the edge to be inconsistent. This only happens on products that have a selvedge edge. Blankets with selvedge damage will not have a completely clean edge.
  • "Color run" - A color run Factory Second happens when the color of woven fabric bleeds during production causing the blanket to not be the expected color. This typically only happens with red blankets or throws.
  • "Light place" - Light place Factory Seconds occur when there is an inconsistency in the yarn which causes the color of the woven blanket in a certain spot to appear lighter. This does not cause the blanket thickness to be thinner than expected, it only lightens the color in a specific spot.
  • "Mis-weave" - A mis-weave Factory Second occurs when a singular yarn is out of place. In most cases this will create a situation where the weaving pattern of the yarn will look inconsistent.
  • "Pattern" - Pattern Factory Seconds occur when a patterned blanket or throw is woven incorrectly. For example, on the Faribault plaid throw the plaid squares might be woven wider than expected.
  • "Fringe" - A fringe Factory Second occurs when the fringe elements on a throw are not properly twisted or are the incorrect length. This only happens on the throws that have fringe on the edges.
  • "Off-size" - An off-size Factory Second occurs when the blanket or throw is larger or smaller than our specifications. The variance from specification can be up to 4 inches larger and 1 inch smaller for blankets and throws. For example, our queen-size Summit Solid Reversible Wool Blanket is made in a size of 90x90 (width x length), so an off-size Factory Second for this blanket could measure out to be 89x90, making it a bit narrower.
  • "Color Variation" - Products that have a slight color variation or mark.

Are Factory Seconds returnable?

  • Yes, we accept the return of Factory Seconds for a full refund within 60 days of purchase provided that the item is in unused condition.

If I have additional questions who can I contact?

  • Our customer service team will be happy to answer any additional questions. They can be reached at 507-412-5534 or customerservice@faribaultmill.com.