Shipping & Handling
When there is NOT a shipping promotion standard shipping is FREE on all orders of $150 or more within the contiguous United States. $10 flat rate shipping for orders less than $150 in the contiguous United States. Regular standard shipping rates apply for the following areas: Alaska, Hawaii, Guam, Puerto Rico, Marshall Islands, Northern Mariana Islands, Virgin Islands, American Samoa, Federated States of Micronesia, and Palau. Expedited delivery services are available for all areas, continental and non-continental, for an additional charge. Faribault Woolen Mill Co. reserves the right, in our sole discretion, to change our delivery policy and delivery fees at any time.
Purchased items are typically shipped within one to two business days however occasionally it may take up to seven business days from order placement. Orders received after 1pm CST will be processed the following day. Orders received after 1pm CST on Friday will be processed the next business day.
All orders are shipped via UPS and rates are calculated through a UPS calculator. MUST HAVE VALID STREET ADDRESS/NO PO BOXES. Please allow 1 to 2 weeks for delivery to arrive. If you still have not received your purchase after 3 weeks, please notify email@example.com.
Changes/corrections to orders
We do our best to accommodate changes or corrections to orders, however it is not always possible to intercept an order already in process. Please email or call within 30 minutes of placing an order during customer service hours of 10 am to 5 pm Monday through Saturday (CST) and we will do our best to assist you.